The Anchor Alliance Article Archive

Delegate the Task, Keep the Decision, and Nothing Changes

Delegate the Task, Keep the Decision, and Nothing Changes

Delegating decisions in a claims firm fails when the owner hands off the task and keeps the call. How to hand over the decision, with limits attached.

founder's trapdelegationdecision rightsClockworkowner timefirm operationspublic adjusting firm ownersclaims law firm owners
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The Three Jobs Costing You the Most to Keep

The Three Jobs Costing You the Most to Keep

What should a firm owner stop doing? Start with the three jobs you're overpaying yourself to do, and hand each to the person for whom it's $100 work.

founder's trapdelegationowner timefirm operationspublic adjusting firm ownersclaims law firm owners
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